Professional Investigation (E-Learning)


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IQ Level 3 Award in Professional Investigation


Exam Locations          

Courses and exams held at our dedicated training facility at:

Swans, Station Road, Wallsend, Newcastle NE28 6EQ.


In-house training options also available, please call us for more information.   



Recently the Home Secretary (Theresa May) announced the UK government plans to regulate the private Investigator (PI) industry. The framework will commence in January 2014 and is anticipated to be in place in 2015. The control of licensing will fall under the currently established SIA (Security Industry Authority) and regulated much the same way as Close Protection or Door Supervisors.   When the regulation takes palce, it will therefore be a criminal offence to conduct investigations without an SIA license. 


About this training:

Graspan Frankton is an associated training partner with Bisio Training.  In addition to its face to face training, Bisio also offers cost effective, online E-learning training and revision courses. This includes the accredited and nationally recognised Level 3 Award for Professional Investigators.   This qualification, which started on the 15th March 2012, is based on the Security Industry Authority’s (SIA) specifications for core competency training and covers all the necessary understanding and skills required by those wishing to operate as a licensed Professional Investigator when licensing comes into effect.    


Course content:

The award consists of two Units:  


A/503/0679 - Principles of planning and reporting investigations

M/503/0680 - Principles of gathering and using information for investigations  


E - Learning Course Content

Unit 1: 


Knowing how to establish the objectives and ongoing feasibility of an investigation including:


  • Determining the purpose of different investigations Assessing what information is needed to meet different investigational requirements Identifying criteria for establishing the feasibility of an investigation
  • Stating the appropriate legislation that should be followed when carrying out investigations Identifying possible consequences of carrying out an investigation 
  • Explaining how to establish collaborative relationships with all involved.


Knowing how to deal with actual or potential conflicts of interest including:


  • Stating what options are available to deal with conflicts of interest in an investigation Explaining the possible consequences of not dealing effectively with conflicts of interest   
  • Knowing how to report and present the findings of an investigation including:
  • Describing the different types of investigation reports and describing the requirements of investigation reports in terms of meeting client and legal needs  


Unit 2: 


  • Identifying appropriate sources of information to support an investigation
  • Evaluating the main methods of researching information
  • Explaining why information and evidence should be analysed and graded
  • Explaining the value of corroborating information
  • Explaining why it is important to maintain the continuity and integrity of evidence 
  • Stating the requirements of legislation relevant to searching for, obtaining and handling information, including the disposal of information not needed to support an investigation.    


Knowing how to interview people to gather information including:


  • Describing the main types of interview and when they should be used
  • Describing relevant interview techniques and procedures
  • Describing how to carry out effective interviews
  • Explaining how relevant legislation and SIA Standards of Behaviour impact on interviewing
  • Describing how information should be recorded during an interview and stored after the interview for evidence in court  
  • Knowing how surveillance can be used to gather information including:
  • Describing how to prepare and plan a surveillance operation
  • Describing overt and covert surveillance techniques that comply with relevant legislation 
  • Describing the different equipment that can legally be used during surveillance operations in terms of its capabilities, limitations and suitability.


Understanding how to maintain the security and confidentiality of information gathered including:


  • Explaining why the security and confidentiality of information must be maintained Describing situations where the personal health and safety of the investigator may be at risk 
  • Explaining how to avoid or minimise personal health and safety risks.    


The E-Learning package Includes:
  • 30 Interactive E-Learning tutorials 
  • Regular On-line 'Live' Classroom sessions
  • All current Legislation (Made relevant by our 'in-house' Barrister and includes the Bribery Act 2010 & Protection of Freedoms Act 2012)
  • Invigilated Exam Free retake if required Hundreds of sample exam questions  


Our training model explained:

With our unique, interactive online package you will get a solid background into these skills and techniques and be confident that you are acting both lawfully and ethically in your investigations. Based on methodologies and techniques followed and employed by police and other law enforcement agencies throughout the UK, it serves not only as an excellent revision package for experienced investigators but also a comprehensive package for those new to the industry.  

By taking Bisio’s E-learning course you will save on accommodation costs, subsistence costs, travel costs and loss of earnings from attending a residential course. The qualification is knowledge-based and Bisio believes the basic knowledge required in order to obtain the award is achievable much more cost-effectively through online learning.       


Call us for more information on our dedicated course line between 0900-2000, 7 days a week: +44 (0)191 406 5383


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