Event Security Operations


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HABC Level 2 Award Event Security Operations QCF



Courses held at our dedicated training facility at:

Swans, Station Road, Wallsend, Newcastle NE28 6EQ.


In-house training options also available, please call us for more information.  


Course Content

This qualification is designed for those learners wishing to gain a nationally-recognised qualification in event security operations.The objective of the qualification is to prepare learners for employment as an event steward.


The qualification provides learners with knowledge, understanding and skills in health and safety, responding to a variety of situations during events, managing movement of spectators, managing conflict situations, responding to emergencies, and providing information and advice. In addition to the mandatory content, there are a number of optional topics that provide flexibility in meeting both learner and employer needs.


In order to achieve the qualification, learners must achieve:


  • All units within the mandatory group totalling 18 credits; and
  • A minimum of 2 credits from optional group A.


Mandatory group:


  •  Health and safety in the workplace;
  •  How to respond to occurrences during an event;
  •  How to manage the movement of people during an event;
  •  How to reduce and manage conflict during an event;
  •  How to respond to emergencies during an event;
  •  How to provide information and advice during an event; and
  •  Prepare for Spectator Events as an event Steward.


Optional group A:


  •  How to conduct searches of people and their property before entering an event;
  •  Use radio communications effectively;
  •  How to contribute to safeguarding children, young people and vulnerable adults during an event; and Report writing for event security operations.



The qualification can be flexibly delivered with support from both a classroom and work-based environment. The minimum guided learning hours (GLH) value is 126 hours (dependent upon the optional unit(s) selected by the learner, this could rise to 159). However, this may be adjusted in accordance with learners’ needs and/or local circumstances.



The qualification is assessed using an externally set, internally assessed learner pack containing open response questions and a practical observation checklist.


The open response assessment method is an ongoing assessment of learner knowledge throughout the duration of the course and requires learners to provide a short response to prescribed questions. The practical observation checklist should be used to assess learners against learning outcomes contained within unit 7 of the qualification.


This assessment is undertaken under supervision in the role of an events steward at a minimum of one live event. Successful learners will have to demonstrate knowledge and understanding, and where necessary, perform the relevant skills in order to show evidence of assessment coverage across all of the qualification specification.


Call us for more information on our dedicated course line between 0900-2000, 7 days a week: +44 (0)191 406 5383