Terms

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Graspan Frankton Ltd.'s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

0.1 The content of the pages of this website is for your general information and use only. It is subject to change without notice.
0.2 Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
0.3 Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
0.4 This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
0.5 All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
0.6 Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
0.7 From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.


1. Definitions
Student: An individual or group proposing to attend any course delivered by Graspan Frankton Ltd.
Course: meaning the course for which the student is attending
Fees: Any and all fees payable by the Student including Course Fees, Accommodation Fees and any relevant Miscellaneous Fees stated.
Course Fees: The Fees payable by the Student in respect of the Course.
Accommodation Fee: The Fee payable by the Student in respect of his/her residence in accommodation provided by Graspan Frankton Ltd.
Company: Graspan Frankton Ltd. Registered in England and Wales No: 7817088.
The term 'Graspan Frankton Ltd.' or 'us' or 'we' refers to the owner of the website. Graspan Frankton Ltd. is  Registered in England and Wales No: 7817088  Graspan Frankton Ltd. Suite 4, Parsons House, Parsons Road, Washington, Tyne and Wear NE37 1EZ . The term 'you' refers to the user or viewer of our website.


2. Fees and Payment
2.1 It is the Student's responsibility to ensure that the Company’s Course Fees, Accommodation Fees and Accommodation Booking Fee in respect of the Course and all other fees and expenses relating to the Course are paid in full prior to the commencement of their course. Unless the Company agrees otherwise in writing a deposit of 20% should be paid at the time of booking to ensure the students place has been confirmed.
2.2 The payment of any sums intended to be in respect of Fees by or on behalf of the Student does not in itself indicate the existence of a contract between the Company and the Student which contract shall only come into being when the Company has given notification of acceptance of the Student upon a Course.
2.3 Any information displayed in this Online Payment Gateway in respect of the amount of Fees due from the Student is to be deemed correct
2.4 If the Student is studying on a course they must ensure that all Fees are paid seven days prior to the start of the course, subject to Clause 3.1.
2.5 Full payment using the online payment gateway system for any course will only be accepted 30 days prior to the commencement of the intended course
2.6 Students using the online payment gateway can pre book courses up to 2 months in advance only, with a 20% deposit, which will ensure their position is held.
2.7 All payments made through this Online Payment Gateway must be made in UK £Sterling. Any currency conversion costs or other charges incurred in making the payment or in processing a refund shall be borne by the Student or the third party making payment, and shall not be deductible from the Fees due to the Company
2.8 Transactions through the online payment gateway will incur additional charges for the use of:
Personal Credit Card    1.1%
Business Credit Card     1.8%   

3. Payment by Instalment
3.1 Clauses 2.4 above shall not apply if the Company has agreed in writing that any alternative arrangement for the payment of the Fees will apply to the Student.
3.2 Payment of Fees by a person or organisation other than the Student does not constitute a contract for the provision of a Course between such person or organisation and the Company.

4. Cancellation and Refund of Fees Policy
4.1 If the Student leaves the Course before they complete, any entitlement to a refund of Course Fees will be deemed void and a refund or alternative course allocation will be at the discretion of the Company.
4.2 Such refund of Course Fees paid in respect of the course in which the Student leaves will normally be made within 31 days of the date when the Company considers the Student to have left the Course. For the avoidance of doubt, nothing in this Clause 4 shall require the Company to refund the Course Fees.
4.3 Entitlement to a refund of Accommodation Fees will be made for days not used and within 31 days of cancelation.
4.4 In the event that any payment made via the Company’s online payment gateway is to be refunded (either fully or in part) the Company will endeavour to make the refund to the card account or bank account from which the refundable payment was made. If, for reasons beyond the Company's control, refund cannot be made to the originating card/bank account, the refund will be made to the Student.

5. Security
5.1 All payment details, which are entered through this payment gateway, are encoded. The intermediate banking system is provided by Barclaycard (EPDQ Essential) who offer secure communications by encrypting all data to and from the site.
5.2 The Company shall not be liable for any failure by the user of this online payment gateway to properly protect data from being seen on their screen by other persons or otherwise obtained by such other persons, during the Online Payment process or in respect of any omission to provide accurate information in the course of the Online Payment process.

6. Data protection
6.1 The Company will be entitled to use information given during the Online Payment process for the following purposes:
a)    Students: Company marketing purposes.
b)    Third parties making payment on behalf of the Student: for Company marketing purposes only. Personal information will not be passed to third parties.